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Our Knowledge Base answers all the questions you need to start using our service.
Find answers to some frequently asked questions about CloudWhats:
Yes. CloudWhats API works with your WhatsApp number only. *Messages will be sent from your own number.
CloudWhats WhatsApp API (Web Automation) platform works based on WhatsApp Web technology (Web Automation & API) and give users options to use WhatsApp API features with their own numbers.
You can integrate this HTTP API with any technology to send text / image / pdf messages on WhatsApp.
# (*We are not directly partnered with WhatsApp or Facebook / Meta company.)
Yes. You can upgrade your subscription plan at any time.
Yes. You can cancel your subscription at any time.
No. We do not provide refunds. For testing purpose you can continue Monthly plan after free trial. You always have option to cancel at any time.
No. There is no setup fee. Account setup is Free and will be activated in minutes.
No hidden charges. Price includes for all mentioned features and options, as per given limits.
You can use normal WhatsApp app. We suggest to use WhatsApp Business app, it give professional image and business options in app to your business.
After Green Tick: Once onboarded with WhatsApp Business APIs, you cannot switch the same number to any other WhatsApp apps.
WhatsApp API main purpose is to send informative updates and notifications to your customers and API integrations with other Software/ Apps.
We do not suggest bulk messaging in this platform.
You can send/ broadcast limited number of promotional messages within the limits of WhatsApp sending limits. But, we suggest not to send more then 100 messages at a time in single request.
WhatsApp API allows sending certain categories or promotional messages. You must adhere to WhatsApp’s template guidelines. You can send back in stock alerts, re-engagement messages, etc.
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